Refund Policy

• Training course registrations will not be confirmed until registration is complete and billing information is received in full.
• In order to cancel or reschedule a confirmed training please submit an email request to support@coursenexgen.com
• Please submit all cancellation requests within 30 calendar days of registration and no later than 10 days prior to the scheduled course date in order to receive a full refund of paid registration fees.
• No shows and cancellations not made within the specified cancellation period will incur the full cost of registration.

Cancellation and Refunds by Coursenexgen

• Coursenexgen reserves the right to postpone/cancel any training course due to insufficient enrolment at least 10 calendar days in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date or to receive a full refund of registration fees.
• Coursenexgen is not responsible for any expenses incurred by the customer if a training course is cancelled.
• If a training class is cancelled due to any unforeseen circumstances such as weather or natural disaster, the customer is entitled to reschedule for a future training course.

In case Coursenexgen cancels an event, 100% refund will be paid to the delegate.

If a cancellation is done by a delegate 7 days or more, prior to the event, 10% of total paid fee will be deducted and the remaining amount will be refunded back to the delegate.

If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made.